In December I got an LG v20 and don’t get me wrong, it was a great phone WHEN IT WORKED. My problem occured about a month after getting it where the camera glass shattered on it’s own. I put it down for the night on my nightstand and when I got up in the morning it was shattered. I had phone insurance on it but they still wanted $250 for a cheap piece of plastic which should have never made it into the phone. Supposedly my warranty was voided by this manufacturer defect. If I have insurance then why the hell would I pay for a manufacturer defect. I’m not the only one who has this issue. Check the web and you will see.
So of course I went to the insurance company and tried again but got the same response. I emailed LG and got a response 2 weeks later but then when I replied to that, they didn’t answer. So now I bring it to AT&T’s attentnion. I didn’t want to blame AT&T for the issue because it’s not their fault LG is a bunch of scumbags. I saw Verizon and T-Mobile just replacing some of these phones so I thought it was worth a shot since other knew about this defect.
Now I’m about a month in with a busted camera. I contacted LG on Twitter at @LGUSAMobile and @LGUS. @LGUS said refer to the other so I did. After a few weeks of getting nowhere with @LGUSAMobile (who took like a week between replies) they decided to block me. I’m a customer with a $850 defective phone and they blocked me because I was trying to get help. @LGUS did nothing. During this time I also sent an email to all the LG executives I could find to report their poor customer service and of course there was no response.
Imagine this as a picture sent to you by your contractor who’s working on your house. Thanks LG…
After a while I found the part in China and it took 39 days to get here. I got it from Aliexpress. It was an OEM part but here’s the kicker. So many people had the issue and these parts disappeared. I wouldn’t doubt LG found them and bought them all so they could keep trying to get $250 to fix a part that costs like $20 if even that. Probably around $10 to actually make it.
#shattergate is real and don’t fall for the BS.
The part is simple to replace. It’s just a bunch of really tiny screws that hold it in.
Here are places you can get the part:
https://www.aliexpress.com/item/For-LG-V20-Middle-Frame-Housing-With-Buzzer-Original-Replacement-Camera-Lens-glass/32794420806.html?aff_platform=aaf&cpt=1488420252434&sk=VnYZvQVf&aff_trace_key=384d71687a53416b9e06d2bf89559ec9-1488420252434-07027-VnYZvQVf
http://www.mengtor.com/product_show.php?category=1617&pid=24611
https://www.sstparts.com/product.php?aId=16160
http://www.dhgate.com/store/product/for-lg-v20-middle-frame-housing-with-buzzer/396946660.html
I’m a contractor by trade and installed LG products all that time but after this nightmare I will never touch another LG product. I’d get rid of this tablet that came with the phone if it didn’t have an ETF. I am done with them. A company that treats people like this doesn’t deserve good customers and I can see why some people avoid them. I never had an issue in the past but now I will NEVER buy or install another LG product.
Luckily I now have an s7 Edge I got as a warranty replacement. At least I know Samsung will take care of their customers where LG doesn’t even give a damn.
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Keijo. One of the most “controversial” animes in a long time even though there’s no reason for it other than people wanting to stand on a soapbox and be loud. The show is about a “sport” known as Keijo. It’s a women only sport where girls/women have to knock each other off these floating platforms known as “land” or other structures that are situated above bodies of water. There is one other aspect though, they can only use the breasts or butts. The show revolves around their training to become high earning players. 
